Cliff Connor 759 LaSalle Dr. Laplace, LA,70068 Phone: 504 559 7538 Email: cconnor@uno.edu ================================================================ Mission: Always exceed the client’s expectations so that upon a actual business transaction it feels like the beginning of a new partnership . ================================================================ Employment History . East Jefferson General Hospital, 4200 Houma Blvd, Metairie, LA, 70006 PH: 504 454 5003 RN/House Rep: JudyAnn Dilbert Dates 10/02/09 to I worked in the ER/ED department doing triage intake of all patients. I was considered non-clinical medical personnel. In my duties I was in charge of Workman’s Compensation reports/authorizations, information change of returning patients, medical billing and coding. Related Skill: Triage intake Retail sales Cash Handling Accuracy Credit Card Transactions Customer Service Loss Prevention Merchandising & Stocking . Stoney River, 2190 Annapolis Mall, Annapolis,MD,21401, PH: 410 224 8312 GM: Jay Quander Dates 02/26/08 to 08/29/09 Handle the setup, service and daily operations of bar serving an international clientele, tourists and business travelers. Enter orders into POS system and prepare daily sales reports for management; conduct monthly inventory; and perform heavy cash handling. Negotiating sales of private rooms for federal government functions along with the occasional civilian event. Remain by side as their evening went underway as to facilitate the guests in the event there are any unforeseen difficulties. Accomplishments: Earned consistent commendations for exemplary service and delivery . Regularly singled out on comment cards for "going above and beyond expectations" and "providing outstanding service and attention to guests." Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele. Related Skill: Referral/Repeat Business Generation Public Speaking Consultative Sales Sales Reports & Correspondence Inventory Management POS Systems: Aloha, and Squirrel Norwood Arts Club, 241 W.14th St. ,New York, NY, 10011 PH: 212 255 9300 GM: Gina Falero Dates: 08/17/05 to 11/02/07 Handle the set up and daily operations of the Lounge and Art Gallery. Supervise the arrival of landscaping crew who’s job it was to tend to the garden labyrinth. Checking in the guests by taking their information and entering it into club POS database. Prepare the guest dining area for use. Conduct monthly inventory and heavy cash handling. Collect money from servers and Bartenders for daily audit. Requite new members to the staff along with specialty positions. Duties were very similar if not the same as a Hotel manager/concierge. Related Skill: Retail sales Cash Handling Accuracy Credit Card Transactions Customer Service Excellence Loss Prevention Merchandising & Stocking ============================================================================ Education Riverdale High School, 240 Riverdale Dr., Jefferson, LA, 70121 Degree: Yes Awards: The most highly decorated member of the Riverdale Speech and Debate team; competing and placing on a national level all four years in 1999 - 2002. Received placement in top three finalist at The Catholic forensic League Nationals NYC and Harvard Boston Nationals for three consecutive years. Placing first at the Louisiana State Level Forensic League Tournament for three consecutive years. S.U.N.Y Purchase College 735 Anderson hill Rd. , Purchase, NY, 10577 Degree: B.F.A Student coordinator for the P.S.G.A Training: Suny Purchase Conservatory, State University of New York Lecoq (Movement): David Bridel, Richard Crawford of Jacques Lecoq School of Paris Modern Dance: Jill Echo of Paul Taylor Company Special Skills: Certified for the Society of American Fight Directors, Athlete, Stand up comic performing at Comic Strip Live and New York Comedy Club , Kenner Health Careers Institute 2401 Veterans Memorial Blvd, #17, Kenner, LA 70062 (504) 712-1552 Instructor: Carolyn Monley 400 hours of training as Pharmacy Technician.